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your trusted flooring experts

Knowledgeable – Efficient – Courteous – Passionate

Get A Quote - Step 1 of 3

Know What Flooring You Want? Get a Supply-Only Quote

Before we get started, we'll need to know about your flooring requirements. It should only take around 60 seconds to complete.

our showroom

Experience the pleasure of browsing our state-of-the-art showroom, amidst our beautiful flooring ranges

our services

A range of our fitting services and what we offer for both residential and contract flooring clients

our recent projects

Recent projects we have fitted all over London and beyond, spanning residential and commercial

our online store

Shop in our online store, Buy Flooring Online for the best prices on flooring and accessories

Some Of The Brands We Work With

 
 

From Commercial To Residential

Our friendly team of experts and fitters are ready for any project!

From Commercial To Residential

Our friendly team of experts and fitters are ready for any project!

All Your Flooring Needs

We have a bespoke and modern showroom with stock and samples from the best manufcaturers around the world.  From budget to quality, we’ve got you covered.

All Your Flooring Needs

We have a bespoke and modern showroom with stock and samples from the best manufcaturers around the world.  From budget to quality, we’ve got you covered.

What Our Customer Have To Say

Carpet City
Excellent
4.9
Based on 161 reviews
review us on
Very good company with great prices ! Beautiful showroom check them out! Cheapest Amtico flooring in north london!
Response from the owner: We are so pleased you enjoyed your experience with us, Kamil. We look forward to serving you again soon - with Amtico flooring and more...
Its good shop, they are very friendly and helpful
Response from the owner: Thank you Lukasz.
Excelent service !!!! Brought artificial grass at a very good price!!! Check them out!
Response from the owner: Thank you for your kind review Albjon. Wishing you lots of lovely British sunshine!
I HIGHLY RECOMMENDED THIS COMPANY. Superb advice, and customer service, 2 very professional fitters. Will never go anywhere else for future work.
Response from the owner: Ah, thank you for that. We look forward to continue living up to your expectations!
Fantastic customer service by Ash and product was top quality! Greg did an incredible job of fitting the carpets and stair runners. Top of the range carpets here!
Response from the owner: Thank you Mohammed - we believe that our customers deserve the very best and we're committed to delivering that, every time!
This is an amazing company. I decided to put Amtico flooring in my kitchen and after a lot of shopping around I found this company. I went in person and met the lovely Levi. He was efficient polite helpful and unlike many firms dealing with a woman of colour, did not patronise me, but treated me with patience respect and intelligence.The floor was laid beautiful by his equally amazing team.I later was unlucky enough to have quite a severe fire. The Amtico was completely resilient but I did need to replace some tiles, approx 25. Every other company told me they would have to rip up my beautiful floor, except Carpet City who repaired the damaged tiles in a jiffy. My floor is back to its original stunning condition.I cannot recommend this company enough. All the staff are lovely and brilliant at what they do. Thank you Levi and thank you to your team.I will continue to recommend you to everyone I know.
Response from the owner: Dear Joanna,Thank you for your thoughtful and detailed review.Your feedback humbles us and reinforces the value of our daily efforts to ensure customer satisfaction and professionalism.We're glad to know we've made a lasting impression and wish you many happy years with your renewed flooring.Best regards,Levi for the CC team
These guys great, vic amazing customer service
Response from the owner: Thank you so much for taking the time to leave us feedback! We hope to see you again, Al inzi.
Response from the owner: Thank you for the 5 Stars! Look forward to serving you again soon.
Fairly priced and quick and excellent service
Response from the owner: Thank you for taking the time to leave us a review, Paul.
Response from the owner: Dear Mrs Domb, Thank you for the 5 Star review, Always a pleasure working with you and your clients.Look forward to seeing what the next project brings. Kind regards, Levi for the CC team.
Brilliant service, I am really glad I found these guys. I definitely recommend them
Response from the owner: Thank you so much Thomas! We look forward to the opportunity of serving you or any friends and family you might refer.
Only found out about this company today! Wish I knew about them sooner! Check them out for the best quality flooring and prices! A*
Response from the owner: Thanks for that awesome review, Constantin!
Very good price and good quality. Are the best I recommend with confidence
Response from the owner: Thank you Boby - we hope to see you again soon!
Amazing company!!! Competitive prices!!!!!
Response from the owner: Thank you John.
Good customer service very helpful many thanks A*
Response from the owner: Thank you for your comments, Halil.
Great company to deal with. Very competitive prices!
Response from the owner: Thank you Cem!
Rang this place seeking a little advice on products, spoke with a very young sounding office boy, who said he was at a reception desk and didn't know anything at all about carpets and couldn't put me through to anyone who does !
Response from the owner: We're sorry if our response didn't meet your expectations. We aim to provide helpful assistance to all our customers, regardless of who takes the call. We listened to the recordings of the call to verify your review. You called in asking about your old carpet which is over 20 years old, wondering if it was made of wool. Since you did not buy the carpet from us and we have not seen it, we couldn't be certain.You then asked if pouring bleach on it would change its colour, indicating it might be wool. My colleague explained that he couldn't advise on such technicalities and would need to put you through to one of the experienced sales team. Unfortunately, 3 sales colleagues were busy with other customers, so he couldn't transfer the call immedietly for further help. He asked for your contact information so that one of the sales team could call you back shortly to further assist you. You chose not to provide that information. The conversation ended suddenly when you slammed the phone in frustration.Our sales colleagues are often occupied with serving other customers, which may have resulted in the delay in providing the information you wanted. However, your feedback is crucial for improving our service. I believe in this case, that by providing your name and contact phone number to our colleague in reception (who does a fantastic job and whom we are very proud to have on the team!) this would have given us the opportunity to reach out to you when they became available.Please accept our sincere apologies for any frustration this may have caused. Don't hesitate to reach out via email to sales@carpetcity.co.uk and we will ensure that you receive the assistance you need.
Lovely people from the shop, estimator and fitters. Fair price and everything went exactly on time. We will be very happy to buy from Carpet City again.
Response from the owner: Michael, thank you so much for taking the time to leave us your feedback.We hope to see you again very soon!
I’ve been ordering materials for jobs for 20+ years and I can honestly say this was the best experience I’ve ever had.Super friendly and an absolute pleasure to deal with. My flooring was delivered quicker than expected, turned up in a nice clean van with a very friendly driver.Could not ask for more and ill be using them again for ever flooring job I get now.Thanks so much
Response from the owner: Thank you so much, Danny, for your lovely words. We look forward to continue serving you successfully!
Very friendly, helpful and efficient staff in the shop. Craig, the carpet layer, was respectful of our home and did a marvellous job.
Response from the owner: We appreciate your positive feedback, Werner, you join the ranks of our many delighted customers! We are really happy our Carpet layers in London respected your home and did a great job!
Good prices, big variety in stock, and amazingly efficient service from the whole team especially from Levi
Response from the owner: Thanks Moshe, for your review of our Flooring company in London.We truly appreciate your positive feedback! Thanks for naming our company in London as a great place, you join the ranks of our many delighted customers!
Great team to deal with always on standby to serve to the best levels, highly recommended for all your flooring needs, suuply or supply and fit.
Response from the owner: We appreciate your positive feedback, Benzy, you join the ranks of our many delighted customers!
Great experience in store and in home when installing. Very happy
Response from the owner: Thank you Michael. We hope your newly fitted office room brings you lots of success!
Response from the owner: Thank you! Greatly appreciate your review.
This is the BEST carpet shop I have ever been, our friends dog ripped our carpet and we were not able to find the same carpet after going through so many carpet shops. This store has a wide selection of carperts, and Ash was so friendly and helpful, helped us finding the exact replacement carpert through their suppliers. Highly recommend, this would be my top choice whenever I need a carpet. 10/10!!!! 🙌⭐️
Response from the owner: Thank you so much for your lovely review, Jin Cho - we do try our utmost to please and your review really brightened Ash's day! Wishing your replacement carpet a healthy long life!
Low-quality craftsmanship and lack of professionalism.I've chosen Carpet City Ltd even though it was 10% more expensive because it seemed to offer and promise high professionalism. I had just purchased a new apartment in a new building, and we wanted a floor that would last for years to come. Amtico seemed like the right choice, and we chose a premium company for the application.The Carpet City's staff was very kind, reasonably punctual with deadlines, and above all, courteous and tidy. We followed all their advice and applied a new plywood wood layer to the new and flat cement floor, which increased the estimated costs. The floor cost about £15,000. Everything ended well, and we were satisfied with the work done.The problems arose 8 months later. A bubble of air formed under the floor in the kitchen. Not visible, but every time you walk over it, it makes a very annoying noise, "POP!" Other defects appeared gradually in the living room. The plywood wood lifted, exposing the edges under the Amtico.Instead of blaming the company immediately, I thought the problem was due to leaks. After a period of inspections and verifications, we certified that there were no leaks. The problem was due to the low quality of the installation done by the company.I called the company, and after verifying, they proposed to fix the problem at my cost (£280 per hour, with an indefinite duration of work), because the one-year warranty had just expired! A floor that cost £15,000 and was made to last thirty years, and they tell me, "Sorry, your one-year warranty just expired."Do you consider a premium company when they admit there is a problem with their craftsmanship and they asks for more money to fix their problems? Will they be able to fix the issues? DO NOT USE THEM! They are not premium! They are just more expensive and not reliable!I will update this blog if they change their mind. For now, DO NOT USE THEM OR LIKE ME, YOU WILL END FRUSTRATED AND £15,000 LESS. I hope this review helps you make the right choice.
Response from the owner: Dear Guglielmo,Thank you for sharing your feedback, We'd like to address your concerns and provide a more detailed clarification on the situation.Your flooring was expertly installed on 10/9/2021, and when you reported issues on 7/3/2023, we promptly explained that you are covered by Amtico's warranty and if you have issues with the flooring we are happy to liaise with them for you, We further explained that our 1-year free fitting warranty had expired, Despite this, we went above and beyond by coming out and inspecting the issues free of charge.Upon inspection, it was evident that sub-floor movement had affected the glued/screwed plywood in the kitchen causing it to pop up - not a floor fitting fault. We proposed to have the fitters come out at an hourly rate of £50, and we would of course carry out the works as efficiently as possible, you agreed to have this done and would confirm a convenient date to book it in.Until posting this review on 15/1/2024 you have not reached out to us at all, which we feel is very unfair and unnecessary. Despite this, and as a gesture of goodwill, we took it upon ourselves to come out and rectify the issue free of charge within 3 days of your unkind review. We stand by our commitment to quality work and customer satisfaction, The 135 other 5* reviews & countless repeat customers over the last 25 years are clear testament to that. We hope this detailed explanation sheds light on the situation, and we remain open to further discussion if needed.Kind regards,Levi
The team is super helpful and keen to do a good job.Excellent customer experience.
Response from the owner: Thank you so much Rikesh, your review is truly appreciated.
Extra Helpful and patient staff, did a fantastic job
Response from the owner: We enjoyed fitting your beautifully designed stair runner Sarah, that was an original feature!
Great service
Response from the owner: Thank You!
Professional serviceQuick deliveryVery happy
Response from the owner: Thank you so much Jakub - we do aim to please!
Superior service from point of contact till finishing of job! After sales were very helpful too. Highly recommended Flooring company. Prices are also very competitive.
Response from the owner: Ashley - thank you so much for leaving us such a lovely review! We try all round to deliver a great service, tailored to the customer.
Very good service
Response from the owner: A regular customer like Petru just knows!
The best flooring company out there!!!! Check them out!!!!
Response from the owner: Thanks Julio, we welcome and appreciate every customer!
Great service and delivery and competitive prices. I had an unopened box and they took it back. Will use them again when I need more flooring.
Response from the owner: We always aim to please, thank you so much Claire and Mark!
Best flooring company in North London by far!!!! Check them out!
Response from the owner: That's a label we work so hard to achieve! You've made our day, Gentian!
Best company! Amazing staff helpful customer service! I recommend 100%
Response from the owner: It was a pleasure to serve you, Aristeidis!
Great prices, very fast and helpful staff, thank you very much
Response from the owner: Thanks Matheus - we appreciate your posive review!
Amazing company!!!!!!!!
Response from the owner: We like to think so - thanks Marcin!
Couldn't recommend highly enough! A selection of choices to choose from. Ash was very patient and helpful as well as the rest of the Carpet City team for their effective turnaround times.I will definitely be returning in future for all my flooring needs!
Response from the owner: Thank you for your kind words, Selcuk. Your review is truly appreciated!
Fantastic choices, whatever you need for flooring under one roof and very helpful person, Ash.
Response from the owner: Thank you for your repeat custom Engin, it's always a pleasure to serve you.
Response from the owner: Dear Michael, Thank you for leaving us a 5* review. Greatly appreciate it.
If only I could give 10 Stars!From walking in to the shop meeting Ash at reception, Levi in sales helping me in the showroom choosing the right flooring, then had my house measured by Greg the fitters manager plus guiding me on site and made sure fitters did a perfect Job.Can’t recommend Carpet City enough!!!
Response from the owner: What a high-rating recommendation - thank you so much Crl Jlr!
Number 1 company and Customer Service in the entire Great Britain
Response from the owner: Thank You Yossi for the amazing review! We're honored to be regarded as the top company with the best customer service in Great Britain. Your satisfaction means the world to us! If there's anything else we can assist you with, please let us know.Kind regards, Levi
Used CC services a few times. Fair, quick and punctual.
Response from the owner: Thank you for being a repeat customer! We're glad you found our services fair, quick, and punctual.It's always a pleasure serving our local neighbors like you!Kind regards, Levi - Sales team.
Amazing crew at Carpet City who responded to all our needs at short notice - great choice of carpets and underlay. We cant thank you enough. Highly recommended. Simon & Suzi
Response from the owner: Thank you, Simon & Suzi! We're delighted that our team could accommodate your needs on short notice, it was a pleasure working with you on your project. Your appreciation and recommendation are greatly valued. Looking forward to working with you again in the future. Kind regards, Levi - Sales team
Fast and furious service style
Response from the owner: Thank you G for the status, pleased to have earned it on your job, We appreciate the order and look forward to working with you again in the future.Kind regards, Sales team.
From the initial meeting with the sales representative, to the final flooring finish, I can only give the highest recomendation for Carpet City. Every department was professionally run, which gave us great confidence, that we had chosen the right company to replace our flooring. Well done Carpet City!
Response from the owner: Dear Mr Aharon, Thank you very much for the kind review, we have passed on the comments to the staff involved in your job, It has been an absolute pleasure working with you, We wish you many happy years with the new floors.
If I could only give 6 or 7 stars…⭐️⭐️⭐️⭐️⭐️⭐️⭐️A very, very satisfied customerBeginning with manager, Levy, from showing us around in the showroom and guiding us in the right directionTo the fitting team, Mark and other lads so professional so pleasant to deal with such high quality... Next level stuff👏🏼👏🏼Highly highly recommended
Response from the owner: Dear Yo, Thank you so much for your detailed response, We are glad to have been part of your new home journey.Thank you for putting your confidence in our company when choosing your flooring supplier.
Best servic ever needed flooring for a house, i called carpet city 4:30 pm and the flooring arrived 10:00 a.m, amazing service. 👏
Response from the owner: Hi Sruly, Thank you for the review, We are pleased to have been able to fulfill your order with our Stock range flooring - which we always guarantee Next day delivery. Thank you for the order, we look forward to serving you again in future.
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