your trusted flooring experts

Knowledgeable – Efficient – Courteous – Passionate

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your trusted flooring experts

Knowledgeable – Efficient – Courteous – Passionate

Get A Quote - Step 1 of 3

Know What Flooring You Want? Get a Supply-Only Quote

Before we get started, we'll need to know about your flooring requirements. It should only take around 60 seconds to complete.

our showroom

Experience the pleasure of browsing our state-of-the-art showroom, amidst our beautiful flooring ranges

our services

A range of our fitting services and what we offer for both residential and contract flooring clients

our recent projects

Recent projects we have fitted all over London and beyond, spanning residential and commercial

our online store

Shop in our online store, Buy Flooring Online for the best prices on flooring and accessories

Some Of The Brands We Work With

 
 

From Commercial To Residential

Our friendly team of experts and fitters are ready for any project!

From Commercial To Residential

Our friendly team of experts and fitters are ready for any project!

All Your Flooring Needs

We have a bespoke and modern showroom with stock and samples from the best manufcaturers around the world.  From budget to quality, we’ve got you covered.

All Your Flooring Needs

We have a bespoke and modern showroom with stock and samples from the best manufcaturers around the world.  From budget to quality, we’ve got you covered.

What Our Customer Have To Say

Danny WhiteheadDanny Whitehead ★★★★★ I’ve been ordering materials for jobs for 20+ years and I can honestly say this was the best experience I’ve ever had.Super friendly and an absolute pleasure to deal with. My flooring was delivered quicker than expected, turned up in a nice clean van with a very friendly driver.Could not ask for more and ill be using them again for ever flooring job I get now.Thanks so muchWerner ValentinWerner Valentin ★★★★★ Very friendly, helpful and efficient staff in the shop. Craig, the carpet layer, was respectful of our home and did a marvellous job.Response from the ownerWe appreciate your positive feedback, Werner, you join the ranks of our many delighted customers! We are really happy our Carpet layers in London respected your home and did a great job! Moshe SternMoshe Stern ★★★★★ Good prices, big variety in stock, and amazingly efficient service from the whole team especially from LeviResponse from the ownerThanks Moshe, for your review of our Flooring company in London.We appreciate your positive feedback, Thanks for calling our Carpet company in London a great price, you join the ranks of our many delighted customers! Benzy KlepnerBenzy Klepner ★★★★★ Great team to deal with always on standby to serve to the best levels, highly recommended for all your flooring needs, suuply or supply and fit.Response from the ownerWe appreciate your positive feedback, Benzy, you join the ranks of our many delighted customers! Michael StephensMichael Stephens ★★★★★ Great experience in store and in home when installing. Very happyResponse from the ownerThank you Michael. We hope your newly fitted office room brings you lots of success! eriglen likollari (madrileni)eriglen likollari (madrileni) ★★★★★ Jin ChoJin Cho ★★★★★ This is the BEST carpet shop I have ever been, our friends dog ripped our carpet and we were not able to find the same carpet after going through so many carpet shops. This store has a wide selection of carperts, and Ash was so friendly and helpful, helped us finding the exact replacement carpert through their suppliers. Highly recommend, this would be my top choice whenever I need a carpet. 10/10!!!! 🙌⭐️Response from the ownerThank you so much for your lovely review, Jin Cho - we do try our utmost to please and your review really brightened Ash's day! Wishing your replacement carpet a healthy long life! Guglielmo StrataGuglielmo Strata ★☆☆☆☆ Low-quality craftsmanship and lack of professionalism.I've chosen Carpet City Ltd even though it was 10% more expensive because it seemed to offer and promise high professionalism. I had just purchased a new apartment in a new building, and we wanted a floor that would last for years to come. Amtico seemed like the right choice, and we chose a premium company for the application.The Carpet City's staff was very kind, reasonably punctual with deadlines, and above all, courteous and tidy. We followed all their advice and applied a new plywood wood layer to the new and flat cement floor, which increased the estimated costs. The floor cost about £15,000. Everything ended well, and we were satisfied with the work done.The problems arose 8 months later. A bubble of air formed under the floor in the kitchen. Not visible, but every time you walk over it, it makes a very annoying noise, "POP!" Other defects appeared gradually in the living room. The plywood wood lifted, exposing the edges under the Amtico.Instead of blaming the company immediately, I thought the problem was due to leaks. After a period of inspections and verifications, we certified that there were no leaks. The problem was due to the low quality of the installation done by the company.I called the company, and after verifying, they proposed to fix the problem at my cost (£280 per hour, with an indefinite duration of work), because the one-year warranty had just expired! A floor that cost £15,000 and was made to last thirty years, and they tell me, "Sorry, your one-year warranty just expired."Do you consider a premium company when they admit there is a problem with their craftsmanship and they asks for more money to fix their problems? Will they be able to fix the issues? DO NOT USE THEM! They are not premium! They are just more expensive and not reliable!I will update this blog if they change their mind. For now, DO NOT USE THEM OR LIKE ME, YOU WILL END FRUSTRATED AND £15,000 LESS. I hope this review helps you make the right choice.Response from the ownerDear Guglielmo,Thank you for sharing your feedback, We'd like to address your concerns and provide a more detailed clarification on the situation.Your flooring was expertly installed on 10/9/2021, and when you reported issues on 7/3/2023, we promptly explained that you are covered by Amtico's warranty and if you have issues with the flooring we are happy to liaise with them for you, We further explained that our 1-year free fitting warranty had expired, Despite this, we went above and beyond by coming out and inspecting the issues free of charge.Upon inspection, it was evident that sub-floor movement had affected the glued/screwed plywood in the kitchen causing it to pop up - not a floor fitting fault. We proposed to have the fitters come out at an hourly rate of £50, and we would of course carry out the works as efficiently as possible, you agreed to have this done and would confirm a convenient date to book it in.Until posting this review on 15/1/2024 you have not reached out to us at all, which we feel is very unfair and unnecessary. Despite this, and as a gesture of goodwill, we took it upon ourselves to come out and rectify the issue free of charge within 3 days of your unkind review. We stand by our commitment to quality work and customer satisfaction, The 135 other 5* reviews & countless repeat customers over the last 25 years are clear testament to that. We hope this detailed explanation sheds light on the situation, and we remain open to further discussion if needed.Kind regards,Levi Rikesh PatelRikesh Patel ★★★★★ The team is super helpful and keen to do a good job.Excellent customer experience.Response from the ownerThank you so much Rikesh, your review is truly appreciated. S RS R ★★★★★ Extra Helpful and patient staff, did a fantastic jobResponse from the ownerWe enjoyed fitting your beautifully designed stair runner Sarah, that was an original feature! LingdorLingdor ★★★★★ Great servicejakub niedzwiadekjakub niedzwiadek ★★★★★ Professional serviceQuick deliveryVery happyResponse from the ownerThank you so much Jakub - we do aim to please! Ashley KingAshley King ★★★★★ Superior service from point of contact till finishing of job! After sales were very helpful too. Highly recommended Flooring company. Prices are also very competitive.Response from the ownerAshley - thank you so much for leaving us such a lovely review! We try all round to deliver a great service, tailored to the customer. Petru iulian raileanuPetru iulian raileanu ★★★★★ Very good serviceResponse from the ownerA regular customer like Petru just knows! julio fariajulio faria ★★★★★ The best flooring company out there!!!! Check them out!!!!Response from the ownerThanks Julio, we welcome and appreciate every customer! Claire and Mark UnderhillClaire and Mark Underhill ★★★★★ Great service and delivery and competitive prices. I had an unopened box and they took it back. Will use them again when I need more flooring.Response from the ownerWe always aim to please, thank you so much Claire and Mark! Gentian NikollaGentian Nikolla ★★★★★ Best flooring company in North London by far!!!! Check them out!Response from the ownerThat's a label we work so hard to achieve! You've made our day, Gentian! ARISTEIDIS MELKOSARISTEIDIS MELKOS ★★★★★ Best company! Amazing staff helpful customer service! I recommend 100%Response from the ownerIt was a pleasure to serve you, Aristeidis! Matheus AlvesMatheus Alves ★★★★★ Great prices, very fast and helpful staff, thank you very muchResponse from the ownerThanks Matheus - we appreciate your posive review! Marcin ZimolagMarcin Zimolag ★★★★★ Amazing company!!!!!!!!Response from the ownerWe like to think so - thanks Marcin! Selcuk DesteSelcuk Deste ★★★★★ Couldn't recommend highly enough! A selection of choices to choose from. Ash was very patient and helpful as well as the rest of the Carpet City team for their effective turnaround times.I will definitely be returning in future for all my flooring needs!Response from the ownerThank you for your kind words, Selcuk. Your review is truly appreciated! Engin BasarEngin Basar ★★★★★ Fantastic choices, whatever you need for flooring under one roof and very helpful person, Ash.Response from the ownerThank you for your repeat custom Engin, it's always a pleasure to serve you. Michael bakerMichael baker ★★★★★ crl jlrcrl jlr ★★★★★ If only I could give 10 Stars!From walking in to the shop meeting Ash at reception, Levi in sales helping me in the showroom choosing the right flooring, then had my house measured by Greg the fitters manager plus guiding me on site and made sure fitters did a perfect Job.Can’t recommend Carpet City enough!!!Response from the ownerWhat a high-rating recommendation - thank you so much Crl Jlr! Y WY W ★★★★★ Number 1 company and Customer Service in the entire Great BritainResponse from the ownerThank You Yossi for the amazing review! We're honored to be regarded as the top company with the best customer service in Great Britain. Your satisfaction means the world to us! If there's anything else we can assist you with, please let us know.Kind regards, Levi Cargo RoomsCargo Rooms ★★★★★ Used CC services a few times. Fair, quick and punctual.Response from the ownerThank you for being a repeat customer! We're glad you found our services fair, quick, and punctual.It's always a pleasure serving our local neighbors like you!Kind regards, Levi - Sales team. Simon BuckleySimon Buckley ★★★★★ Amazing crew at Carpet City who responded to all our needs at short notice - great choice of carpets and underlay. We cant thank you enough. Highly recommended. Simon & SuziResponse from the ownerThank you, Simon & Suzi! We're delighted that our team could accommodate your needs on short notice, it was a pleasure working with you on your project. Your appreciation and recommendation are greatly valued. Looking forward to working with you again in the future. Kind regards, Levi - Sales team E GoldE Gold ★★★★★ Fast and furious service styleResponse from the ownerThank you G for the status, pleased to have earned it on your job, We appreciate the order and look forward to working with you again in the future.Kind regards, Sales team. Aharon FactorAharon Factor ★★★★★ From the initial meeting with the sales representative, to the final flooring finish, I can only give the highest recomendation for Carpet City. Every department was professionally run, which gave us great confidence, that we had chosen the right company to replace our flooring. Well done Carpet City!Response from the ownerDear Mr Aharon, Thank you very much for the kind review, we have passed on the comments to the staff involved in your job, It has been an absolute pleasure working with you, We wish you many happy years with the new floors. Yo HalbyYo Halby ★★★★★ If I could only give 6 or 7 stars…⭐️⭐️⭐️⭐️⭐️⭐️⭐️A very, very satisfied customerBeginning with manager, Levy, from showing us around in the showroom and guiding us in the right directionTo the fitting team, Mark and other lads so professional so pleasant to deal with such high quality... Next level stuff👏🏼👏🏼Highly highly recommendedResponse from the ownerDear Yo, Thank you so much for your detailed response, We are glad to have been part of your new home journey.Thank you for putting your confidence in our company when choosing your flooring supplier. sruli gertnersruli gertner ★★★★★ Best servic ever needed flooring for a house, i called carpet city 4:30 pm and the flooring arrived 10:00 a.m, amazing service. 👏Response from the ownerHi Sruly, Thank you for the review, We are pleased to have been able to fulfill your order with our Stock range flooring - which we always guarantee Next day delivery. Thank you for the order, we look forward to serving you again in future. Alan FaganAlan Fagan ★★★★★ Really great service. Friendly, efficient & so helpful.Would definitely use this company again and totally recommended.*****Response from the ownerDear Alan, Thank you for the kind review, We are glad to have ticked all the boxes, that is our daily mission. yitzchok tescheryitzchok tescher ★★★★★ It's a pleasure dealing with leviResponse from the ownerThank you Yitzchock, we totally agree! 🙂 Mr HorovitzMr Horovitz ★★★★★ Its been now 8 years doing business with Carpet City, all the days counted to its best. Thanks again!Response from the ownerDear Mr Horovitz, Your continued custom & loyalty pushes us further to improve and keep our standards high. Always a pleasure serving you and your staff. Wimpole St Dental ClinicWimpole St Dental Clinic ★★★★★ Always on time. Good communication. Quality materials. A business I can recommend! Christian MehlMoishe GrossbardMoishe Grossbard ★★★★★ I keep repeating myself......Jeff and Levi really looked after us as always!!!Response from the ownerThank you Moishe, repeat customers are our best advert! We look forward to serving you again, always with a smile! Syte LyveSyte Lyve ★★★★★ Fantastic professional service along the entire process. Jeff is the man. Thanks again!Response from the ownerWe think so too - thanks for that Syte! Chelm MansfieldChelm Mansfield ★★★★★ Jeff was about the most helpful and more importantly patient person. We umm’d and Ahhh’d for far too long and when we eventually made our decision Jeff got the order delivered very promptly. We are over the moon with our floor and all the help we received from carpet city.Response from the ownerHi Chelm,Glad to hear your flooring selection has turned out well, wishing you many happy years with your new floors.Thank you for your custom. Jo DaviesJo Davies ★★★★★ Excellent service from all the staff at carpet city, who went out of their way to resolve my problem. I now have a beautiful floor and would highly recommend this company.Response from the ownerHi Jo,Thank you for the positive feedback, it was a pleasure serving you once again as a repeat client. WWX Estates AccountsWWX Estates Accounts ★★★★★ Great selection, Fast and amazing customer service!Response from the ownerThank you for using Carpet City, very pleased to have met your expectations and beyond.Looking forward to serving you again shortly. Gr8 BuildingGr8 Building ★★★★★ Response from the ownerThank you Solomon, always a pleasure working with you on your projects. Thanks for the review. Claim'N WinClaim'N Win ★★★★★ Outstanding experience!! Thank you @ Jeff & ZalmyResponse from the ownerThanks for the positive feedback, glad we were able to help your client with their beautiful new flooring. MLN MaintenanceMLN Maintenance ★★★★★ Top service! And good quality, would definitely use again, and of course big thanks to Levi for his top service!Response from the ownerThanks for the nice review, very pleased to see that you have been back since this review!Always a pleasure serving you. Avigdor BerkovitsAvigdor Berkovits ★★★★★ I have to say I'm really impressed with the level of service received from Jeff & his team.Would highly recommend them as prices and service are second to none!Response from the ownerDear Avigdor, Thank you for sharing your experience, looking forward to serving you on your next project. Ian TIan T ★★★★★ Staff were helpful and knowledgeable. Prices were reasonable, and the level of customer care was great.Response from the ownerAppreciate the kind words Ian, hope the flooring looks fab in the Boat 😉 MK Kids InteriorsMK Kids Interiors ★★★★★ Carpet City are extremely professional and their customer service is excellent.I was patiently shown around the show room and the benefits of each of my prefered choices were explained to me. They were flexible and accomodative of our clients availability and they did an excellent install on the carpet and Amtico flooring we chose. I would highly recommend, and will definitely be using them for all our projects moving forward.Also most importantly, our client was impressed by the quality of the installations of the carpet and Amtico flooing.Response from the ownerDear MK Kids, Always appreciate working with you on your projects, your understanding of what your customers want is truly a bonus to you & your team.Looking forward to working with you again soon,Kind regards, Norman PerlNorman Perl ★★★★★ Our experience with Carpet City has set them to be the ultimate flooring company, from the unbeatable variety of flooring, their reasonable pricing, sufficiency, quality of installation, and unique customer relationship before & after sales. Levy & Tim have earned our utmost respect for their extreme care & patience. We couldn't have done any better than choosing Carpet City, Highley Recommended!Response from the ownerHi Norman,Thank you for the kind review in which you express exactly what many other customers feel daily,We are pleased that we have exceeded your expectation both on the Laminate Flooring and the Carpets.Keep well. carolyn norriscarolyn norris ★★★★★ Carpet City did us proud. Quality products, easy communications, straightforward pricing and a great team of workers. We felt our kitchen floor was in good hands from beginning to end and are delighted with the results. The attention to detail when fitting a new floor around existing radiators, skirting boards etc was much appreciated. They also kept disruption to a minimum which is not easy when fitting in the kitchen. Top marks!Response from the ownerThank you Carolyn for the detailed review,Was a pleasure getting your new flooring done to perfection, hope you enjoy them for many happy years to come. Elisha RingelElisha Ringel ★★★★★ Lovely company to deal with, was looked after from the moment I stepped foot into the showroom.Would highly recommend these guys if it’s quality & top customer service you’re after.Response from the ownerThanks for the kind words Elisha, looking forward to continue serving you in the coming year. shulem wasserstrumshulem wasserstrum ★★★★★ Ordered yesterday and job was done and finished today.Couldn't of asked for better service!!Tnx JeffResponse from the ownerDear Shulem, glad we manged to deliver your project efficiently the very next day,Looking forward to serving you again soon. js_loader

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